Shipping and payment

Frequently asked questions

How much is shipping and handling?

Depending on the size, weight or value of the order we offer following shipping alternatives:
Letter (with tracking): 13 AUD (11.82 excl. VAT.)
Parcel (with tracking): 33 AUD (30 excl. VAT.)

How do I pay for my order?

You can pay your order online by PayPal or credit card (we accept Visa, MasterCard, AMEX, Discover and Diners). You can also pay by e-mail invoice  or paper invoice.

How long is the delivery time?

Vinyl lettering: 8-11 business days.
Plastic signs, plastic label signs, name badges (engraving), contour-cut signs: 9-12 business days.
Aluminium signs, plastic signs (colour printing), name badges (colour printing), acrylic signs, brass signs, wood signs, brass label plates, magnetic signs, decals, roll-ups, posters and banners: 9-13 business days.

Can I return the sign if I'm not satisfied?

If for any reason you are dissatisfied with your order, then we are dissatisfied too. That’s why all our customers are covered by our satisfied customer guarantee. In order to ensure that we can help you in the best way, please contact us with your issue as soon as possible at

Can´t find the answer to your question?

Or use this form

If you have an order or invoice number, please quote this when contacting us. It makes it easier for us when we try to help you with your question.

When you contact Signomatic by e-mail, your issue and your contact details are saved by us. This is necessary so we can deal with your issue. For more information, see our privacy policy.

What do our customers think?